BinMate blog

Missed Collections

What to do when your bin is left behind or overflows.

Missed Collections

Why Your Bin Wasn't Emptied

Common reasons your bin was not collected include a late put-out, open lid, contamination, wrong day, or a bank holiday shift — and how to fix each.

Missed Collections

How to Never Miss a Bin Collection Again

Missing bin day is easy, especially when bank holidays shift schedules. Here are five reliable ways to remember, from phone alarms to reminder apps.

Missed Collections

Missed Bin Collection? Here Is What to Do

Report a missed bin to your council within one to two working days and leave it out. Covers deadlines, what counts as a valid miss, and how long to wait.